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As a private members’ club, the British Club offers unique employment opportunities in the Central Business District of downtown Bangkok, Silom Road with easy access to the BTS Skytrain and MRTA Metro.

The Club dates back to 1903, boasting a heritage Clubhouse, with a wide range of sporting and dining facilities surrounded by lush green lawns and gardens. The Club employs staff administration, kitchen and F&B services, communications, events, sports, housekeeping, gardening, and maintenance

See our Job Vacancies

Job Summary: 

Reporting to the Deputy General Manager, we are looking for a highly-experienced and motivated F&B Manager to undertake a leadership role in our fast-paced multi-faceted club F&B operations. Comprising 6 permanent service outlets and a number of other facilities used for functions and events, you will manage all front of house service-related aspects whilst ensuring complete stakeholder satisfaction in terms of service delivery, quality, and hygiene, whilst meeting cost budgets and targets. Responsibilities also embrace the maximization of revenue at each outlet.

You must have proven success in this important customer facing role as a confident, effective, and efficient leader who can motivate and work collaboratively with all Club staff whilst meeting all stakeholder expectations.

You will be required to work weekends and Public Holidays covering the period from pre-lunch ordering to the completion of early dinner, and also cover major midweek Club functions and events. There is an important specific requirement for face-to-face contact with Club members and guests, particularly during weekend peak periods.

Duties and responsibilities: 

  • Ensure a friendly, welcoming, responsive, and courteous service for members and guests at all times, including significant levels of face-to-face engagement with members and guests
  • Continuously ensure the provision of significant levels of F&B variety through collaboration with other club departments in the design of exceptional menus, and the creation of promotions and special events
  • Identify member needs and respond proactively to all of their concerns, issues, and complaints
  • Manage all food and beverage operations within budgeted guidelines and to the highest standards, including the effective utilization of the Club’s integrated POS and back-office system
  • Proactively manage staff shift planning and outlet allocations, and where necessary based upon observation and report, quickly undertake re-allocations where additional staff resources are needed to meet unexpected service requirements
  • Meet staff turnover targets
  • Lead the F&B team by:
    • Attracting, recruiting, motivating, training and appraising talented personnel
    • Provide a two-way communication with F&B staff
    • Nurturing an ownership and ‘can do/will do’ environment with emphasis on motivation and teamwork, including where necessary leading by example in undertaking basic service tasks to support an under-pressure team
  • Comply with all health and safety regulations
  • Timely reporting to management regarding:
    • Sales results, productivity, and specifically on actual order to table delivery times
    • The provision of required documentation on any member or staff related issues or complaints
  • Follow and achieve set targets, KPI’s, schedules, policies and procedures

 

Qualifications and in-depth demonstrable knowledge of: 

  • The provision of exceptional customer experience and service
  • Proven food and beverage management experience
  • Up to date with food and beverages trends and best practices including for Bangkok
  • Culinary school diploma or degree in food service management or related field would be an advantage
  • Ability to spot and efficiently resolve problems and member complaints
  • Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
  • Possess strong teamwork, communication, and leadership skills
  • Exceptional leadership skills, including motivation and goal setting
  • Ability to manage personnel and meet financial targets
  • Excellent communication and interpersonal skills
  • Multi-tasking, and of high levels of time management under pressure

This position is available to Thai applicants. Thai applicants must be fluent in spoken and written English.

Job Description

  • Manage set up and day-to-day operations of all outlets include function and event
  • Manage and motivate the FB team
  • Train new employees and provide ongoing training for all staff
  • Coordinate, manage the schedules
  • Serves as the lead customer service contact for members at the club
  • Manage suppliers and maintain inventories
  • Responsible for keeping the restaurant and bars area clean, neat, orderly and stocked
  • Conduct staff briefings
  • Ensure that all department expenses are within budget and identify ways to decrease operational costs
  • Maintain the club procedures and regulations
  • Ensure all tasks are carried out in accordance with hygiene, quality, and safety standards
  • Other duties as assigned

 

Job Specification

  • Work experience as a Food and Beverage professional
  • Be friendly, approachable and have a great customer attitude
  • Be personable with customers queries and requests
  • Available to work opening hours (including weekends and holidays)
  • Excellent communication skills with the ability to manage and motivate a team
  • Customer service attitude
  • Solid accounting and finance skills
  • Good command in spoken and written English

HR Manager Job Description Responsibilities

  • Plan, direct, and manage all human resource initiatives, such as recruitment, compensation, benefits, training, and employee relations.
  • Implement fair employment practices that meet the needs of the organization.
  • Collaborate with other department managers to deliver employee training programs, employee feedback, ensure compliance, and facilitate performance management.
  • Dealing with the day-to-day problems and complaints from department employees regarding employee benefits, payroll, and paperwork.
  • Establish human resources objectives in accordance with organizational goals, government regulation & legal requirements.
  • Implement human resources strategies through department accountabilities for (not limited to) talent acquisition, compensation and benefits, training and development, employee retention.
  • Counsel the management of different departments by providing advice on managing employees and cultivating the ideal culture.
  • Research, develop, and update the organization’s policies and guidelines.
  • Discipline and handle termination of employees as per the organization’s policies.
  • Prepare and report the progress of the HR department to the company’s top management.

 

Skills and Abilities

  • Interpersonal skills to effectively manage, interact, negotiate, and communicate with employees.
  • Strong problem-solving and decision-making skills that ensure successful human resources management.
  • Time management skills to handle multiple projects simultaneously and prioritize accordingly.
  • Strong written communication skills to maintain large amounts of data and paperwork.
  • Knowledge and ability to communicate company policies and enforce decisions within their authority.
  • The ability to counsel, motivate, and guide managers of other departments to accomplish an organization’s goals and objectives.
  • Attention to detail and strong organizational skills to identify, analyze, and resolve all HR related issues.
  • Flexibility in order to improve and adapt to the needs and demands of the organization.
  • Training and development skills to attract, retain, and maximize employee performance.

 

Education & Experiences

  • HR Manager/ HR of Head are required to have at least a bachelor’s degree, and preferably a master’s degree in human resources.
  • The candidates must have hold at least 5-7 years of experience (or more) in HR management positions.
  • HR Working experience as HR for international firms.
  • At least 6  years human resources Management.
  • Good English
  • Can work in Bangkok
Job Summary: 

We are looking for a skilled pizza maker to prepare high-quality pizzas according to customers’ orders. The pizza maker’s responsibilities include preparing pizza dough, cutting, grating, or slicing various ingredients. You should also be able to always maintain a clean workstation.

To be successful as a pizza maker, you should ensure that kitchen safety protocol is properly followed. Ultimately, a top-notch pizza maker should be able to train and mentor kitchen staff.

Duties and responsibilities: 
  1. Preparing pizza dough, sauces, and various toppings, such as tomatoes, peppers, mushrooms, onions, and meats.
  2. Monitoring the temperature of the pizza ovens as well as cooking times.
  3. Preparing high-quality pizzas according to company recipes
  4. Monitoring inventory and placing orders for more supplies as needed
  5. Cleaning workstations before pizza preparation
  6. Ensuring that all utensils and cooking equipment are sterilized before each use
  7. Plating or packaging pizzas accordingly
  8. Managing all food order slips and ensuring that customers’ orders are completed in a timely manner

 

This position is available to Thai applicants.

Steward is responsible for washing dishes, china ware, flatware, cutlery, crockery, kitchen vessels, sweeping and mopping floors, cleaning, and detailing equipment’s etc. Maintains the kitchen, dish washing and back area in an inspection-ready condition in accordance with club standard.

Responsibilities 
  • Ensure the kitchen is clean, well maintained and organised at all times.
  • Maintain a hygienic working environment in accordance with hygiene regulations and club standards.
  • Collects and removes trash from all areas of the operation.
  • Dispose of waste as per the club standards 
  • Ensure waste bin area is kept clean and tidy.
  • Carry out general cleaning as directed to include sweeping, mopping up, washing up, emptying of rubbish bins and boxes ensuring placement in the correct containers
  • Cleans and sanitizes pots, pans, utensils, and other minor equipment routinely used in the kitchen following established procedures.
  • Cleans and sanitizes dishes and related serviceware following established procedures.
  • Cleans large equipment as assigned, following procedures.
  • Ensure all equipment is clean and in good working order.
  • Other duties as required
Job Qualifications
  • Ability to work well in a team.
  • Excellent listening and communication skills.
  • Multitasking 
  • Available to work shifts during weekends and holidays.

Commis is responsible for receiving deliveries and ensuring that food items are stored, handled, and consumed in a manner as briefed/guided by Seniors. Arranging and dishing food items according to specified menus in compliance with the established hygiene and safety procedures.

Responsibilities 
  • Prepare and cook complete meals or individual dishes and foods
  • Prepare and cook special meals for clients as instructed by Chef
  • Help supervise kitchen helpers and apprentices
  • Oversee subordinate personnel in preparation, cooking and handling of food
  • Follow the club policies and procedures and adhere to the grooming policies
  • Other duties as required
Job Qualifications
  • Qualification from a culinary school.
  • Past experience working in a similar role.
  • Willingness to learn new skills, great attention to detail
  • Ability to work well in a team.
  • Excellent listening and communication skills.
  • Knowledge of best practices for safety and sanitation.
  • Passion for delivering great food and service.
  • Multitasking and organizational ability.
  • Available to work shifts during weekends and holidays.

A Demi Chef is responsible to take care of the daily food preparation and duties assigned to meet the set standard and qualities. Cooking and assist with food presentation. Demi Chefs are supervised by the Chef de Partie.

Responsibilities 
  • Support the Chef de Partie or Sous Chef in the daily operation and work
  • Work according to the menu specifications by the Chef de Partie
  • Keep work area at all times in hygienic conditions 
  • Control food stock and food cost in his section
  • Follow the instructions and recommendations from the immediate superiors to complete the daily tasks
  • Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques
  • Instruct and lead subordinates through their daily requirements in food preparation and actively take part in set up of buffets and special functions
  • Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control
  • Personally responsible for hygiene, safety and correct use of equipment and utensils
Job Qualifications
  • Qualification from a culinary school.
  • Past experience working in a similar role.
  • Ability to work well in a team.
  • Excellent listening and communication skills.
  • Knowledge of best practices for safety and sanitation.
  • Passion for delivering great food and service.
  • Multitasking and organizational ability.
  • Available to work shifts during weekends and holidays.

The Restaurant Supervisor is responsible for tasks from the F&B manager and work alongside with team and oversees the overarching aspects of the restaurant, which include cleaning of all areas, including the dining area, ensuring smooth operation of activities in the eatery and maintaining relationships with customers.

Responsibilities 
  • Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
  • Checking in on dining customers to enquire about food quality and service.
  • Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
  • Reviewing customer surveys to develop and implement ways to improve customer service.
  • Resolving customer complaints in a professional manner
  • Present menu and provide detailed information when asked 
  • Prepare tables by setting up linens, silverware, and glasses 
  • Inform customers about the day- s specials 
  • Offer menu recommendations upon request 
  • Up-sell additional products when appropriate
Job Qualifications
  • English Essentials (Speaking & Reading & Write)
  • Proven work experience
  • Experience with POS system
  • Excellent presentation skills
  • Team spirit
  • Flexibility to work in shifts
  • Able to work both indoor / outdoor

Restaurant Captains is responsible to ensure  members and guests have a pleasant and memorable dining experience. Monitors setup, maintenance, cleanliness and safety of Dining areas and support team members and assist supervisor and F&B Manager.

Responsibilities 
  • Support F&B Manager & Supervisor in achieving all goals.
  • Assist fellow team members to perform preparation and setting up in the restaurants for service.
  • Check that all amenities and utensils are properly stocked and inspected
  • Checking in on dining customers to enquire about food quality and service.
  • Present menu and provide detailed information when asked 
  • Prepare tables by setting up linens, silverware, and glasses 
  • Inform customers about the day- s specials 
  • Offer menu recommendations upon request 
  • Up-sell additional products when appropriate
Job Qualifications
  • English Essentials (Speaking & Reading & Write)
  • Proven work experience
  • Experience with POS system
  • Excellent presentation skills
  • Team spirit
  • Flexibility to work in shifts
  • Able to work outdoor

Waiter/Waitress is responsible for greeting and serving members, providing detailed information on menus, multi-tasking various front-of-the-house duties and provide good service experience to the members.

Responsibilities 
  • Present menu and provide detailed information when asked 
  • Prepare tables by setting up linens, silverware, and glasses 
  • Inform customers about the day- s specials 
  • Offer menu recommendations upon request 
  • Up-sell additional products when appropriate
Job Qualifications
  • English Essentials (Speaking & Reading)
  • Proven work experience
  • Experience with POS system
  • Excellent presentation skills
  • Team spirit
  • Flexibility to work in shifts
  • Able to work outdoor

Chef De Parties is responsible for preparing, cooking, and presenting high quality dishes within the speciality section. Assisting the Head Chef and Sous Chef in creating menu items, recipes and developing dishes. Preparing meat and fish.

Responsibilities 
  • Taking care of daily food preparation and duties assigned by the superiors to meet the standard and the quality set by the club.
  • Coordinate daily tasks with the Sous Chef
  • Ensure that the production, preparation and presentation of food are of the highest quality at all times
  • Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation
  • Managing and training any demi-chef de parties or commis 
  • Helping the sous chef and head chef to develop new dishes and menus
  • Ensuring you and your team have high standards of food hygiene and follow the rules of health and safety
  • Monitoring portion and waste control to maintain profit margins
  • Daily feedback collection and reporting of issues as they arise
  • Personally responsible for hygiene, safety and correct use of equipment and utensils
  • Consults daily with Sous Chef and Executive chef on the daily requirements, functions and also about any last minute events
  • Ensure effective communication between staff by maintaining a secure and friendly working environment
Job Qualifications
  • English Essentials (Speaking & Reading)
  • Qualification from a culinary school.
  • Past experience working in a similar role.
  • Ability to work well in a team.
  • Excellent listening and communication skills.
  • Knowledge of best practices for safety and sanitation.
  • Passion for delivering great food and service.
  • Multitasking and organizational ability.
  • Available to work shifts during weekends and holidays.

Contact hr@britishclubbangkok.org with all relevant information to submit your application.